Northeast Montana Health Services is committed to making your healthcare experience as convenient and transparent as possible. We understand the importance of your health information and strive to handle it with the utmost care.
Your health information includes medical history, diagnosis, treatment records, and other related details. This information is vital for providing you with comprehensive care and making sure other healthcare providers you visit have a complete understanding of your needs.
By simplifying the release of information, NEMHS aims to make managing your healthcare as straightforward and stress-free as possible. To request the release and transfer of your health records, please follow the steps below:
Northeast Montana Health Services has partnered with a company called HealthMark Group to manage medical record requests. HealthMark is a trusted partner that specializes in facilitating medical record release and keeping your personal health information safe.
How do I request my medical records?
https://healthmark-group.com/release-of-information/for-patients/
You can click on the button at the top to enter your email and start the process. Once your request is complete, you will receive an email with a secure link to download your records.
How long does it take to process requests?
Records can be available for download in as few as 8 business hours! However, some records may be subject to physician approval and can take up to 5 business days. If it has been more than 5 days since you made your request, please reach out to HealthMark at status@healthmark-group.com for an update.
Need more help?
You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT by clicking here: https://healthmarkgrouphelp.zendesk.com/hc/en-us
Our hospitals in Poplar and Wolf Point are dedicated to improving the overall health of our community by making healthcare more personal and accessible. We always seek to enhance the convenience and quality of our services, thereby helping our patients maintain optimal health with ease. Thank you for trusting us with your medical care.
For additional questions or assistance, please reach out to one of the numbers listed below: